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  • 10 ways to delight and retain your customers

    The golden rule for business success? Convincing your customers that they are more important to you than you are to any of your competitors. Here are some tips, ideas and a case study on how to delight your customers so they will not only stay with...

    • 3.5 out of 5 stars
    • from 59 ratings

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  • Marketing on a shoestring budget

    You don’t always need a lot of money to market your business effectively if you do the basics right. Check out our effective and low cost tactics to win new customers and keep them coming back.

    • 3.8 out of 5 stars
    • from 58 ratings

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  • 6 steps to a successful stocktake

    Stocktaking can have a reputation for being tedious, but many small businesses need to do them. Here are 6 tips to make the process efficient, effective and even enjoyable.

    • 2.9 out of 5 stars
    • from 43 ratings

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  • 5 ways to get the most out of seasonal trading

    Whether the festive season’s busy or quiet for you, there are a few things you need to put in place to ensure your business ticks along during the holidays. Here are five ways you can make the most out of this time of year.

    • 3.3 out of 5 stars
    • from 34 ratings

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  • 5 ways to shorten your cash cycles

    Maintaining healthy cashflow and cash reserves is vital during a recession when customers are more likely to take longer to pay. This is a very real issue, with a recent survey* in the UK showing that 46% of businesses recently experienced cash flow...

    • 3.5 out of 5 stars
    • from 28 ratings

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