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  • ANZ Business Micro Scope - June 2018

    Small firm business confidence slipped to a 9-year low in June after taking a dive in December last year.

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  • 10 ways to delight and retain your customers

    The golden rule for business success? Convincing your customers that they are more important to you than you are to any of your competitors. Here are some tips, ideas and a case study on how to delight your customers so they will not only stay with...

    • 3.6 out of 5 stars
    • from 67 ratings

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  • How to develop strategic alliances

    Business owners are increasingly discovering the advantages of joint ventures and strategic alliances. This guide looks at some of the reasons for forming strategic alliances and the benefits flowing from such alliances.

    • 4 out of 5 stars
    • from 5 ratings

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  • Surviving difficult times

    Every business experiences both good and difficult times, some driven by external events such as major market or industry downturns, and others by difficulties within the business. These changes make it important to ensure your business is in good...

    • 3.8 out of 5 stars
    • from 12 ratings

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  • How to build a successful website

    A well-designed and easy-to-navigate website is essential for any business, large or small. We’ll show you what your business can gain from a website, key tactics for choosing what functionality to have, and what's involved in building it.

    • 3.6 out of 5 stars
    • from 13 ratings

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