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How to improve your sales and communication skills

Knowing how to sell is the difference between making and breaking your business. This workshop covers the basics of selling as well as some advanced techniques to help you turn prospects into customers.

Wednesday, November 21, 2018 9:30 AM (3 hours)
Distinction Hotels Rotorua
390 Fenton Street, Rotorua. Map

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You can no longer book a place for this workshop.


For anyone in business wanting to understand how effective communication skills can improve your ability to sell.


This workshop will cover:

  • Understanding customer perceptions.
  • Create a four-step sales process for you and your staff.
  • The five key considerations for effective sales:
            1. Product knowledge
            2. Benefits based
            3. People skills and presentation
            4. Listening to needs
            5. Emotion
  • Five typical customer objections and how to respond.
  • Dealing with rejection in a positive way.
  • Having an elevator pitch and creating credibility.
  • An opportunity to network with like-minded business owners.


A business’ ability to sell is what causes many start-ups to flourish or fail. Even a basic understanding of the selling concept can help you and your business get ahead. Come along to our workshop so we can show you the tricks of the trade.

Look for more workshops

You can no longer book a place for this workshop.